Return & Refund Policy
At Happy Grateful Living, we want you to love your purchase. If something isn’t quite right, we’re here to help.
Returns
- You have 15 days from the date of delivery to request a return.
- To be eligible for a return, items must be:
- Unused
- In the same condition you received them
- In their original packaging
We reserve the right to refuse returns that do not meet these conditions.
How to Request a Return
To initiate a return, please contact us at:
📧 hello@happygratefulliving.com
Include your order number and the reason for your return. We’ll provide you with the next steps.
Return Shipping
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.
Refunds
- Once we receive your returned item, we will inspect it to ensure it meets our return criteria.
- If approved, your refund will be issued to your original payment method.
- Please allow 5–10 business days for the refund to be processed and appear in your account.
Non-Refundable Items
The following items are not eligible for return or refund:
- Items that have been used, worn, or damaged
- Items not returned in original packaging
- Final sale or clearance items (if applicable)
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at hello@happygratefulliving.com with photos and your order details. We’ll make it right as quickly as possible.
Exchanges
At this time, we do not offer direct exchanges. If you would like a different item, please return your original purchase and place a new order.
Questions?
We’re always happy to help. Reach out anytime at:
📧 hello@happygratefulliving.com